At Downtown Auto Centre we are “Servicing to be the Best”. Our technicians are fully trained and offer professional and technical repairs and services. We use state-of-the-art diagnostic equipment and perform the same comprehensive services that dealerships offer.

Whether you require major repairs or preventative maintenance, you can trust Downtown Auto Centre to get it done! Please take a moment to browse through the services we provide.

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At Downtown Auto Centre we offer a wide array of services. Please peruse the list below. If you are unable to find what you are looking for please give us a call to see if we can assist you or lead you in the right direction.

  • Accessory Installations: alarms, remote starters, cruise control
  • Bearings and Seals: complete diagnosis, installation and repair
  • Belts and Hoses: complete diagnosis and repair
  • Drive Trains: installation pf CV joints and boots and universal joints
  • Fuel Pumps: complete diagnosis and repair
  • Gasket Installation: complete diagnosis and repair
  • Heating Systems: diagnosis, repair, maintenance
  • Lighting Installation: headlights, interior lights, marker lights, back-up lights
  • Mount Installation: motor, transmission and torque mounts
  • Natural Gas Conversion: complete conversion to natural gas
  • Natural Gas Repairs: service and repair to all NGV vehicles, tow motors, welders
  • Propane Conversion: complete conversion to propane or dual fuel
  • Propane Repairs: service and repair to propane powered vehicles, tow motors, welders, etc.
  • Safety Inspection Station: licensed safety inspection station, certificate or inspection
  • Timing Belts and Chains: installation and maintenance
  • Downtown Gazz Bar: Downtown Gazz Bar is a full service gasoline and propane refilling station and is located on the property of Downtown Auto Centre at 24 Gaukel Street in Kitchener. Propane BBQ fills are also available at this location. 24 hour access accounts are available on approved credit.


Downtown Auto Centre wants to ensure your family and friends are safe when in your vehicle. Trust Downtown Auto to bring you to a safe stop. Protect your passengers with high quality brakes, and drum and rotor resurfacing or repairing.

Brake Warning Signs:
  • brake warning light comes on
  • brakes pull to one side
  • brakes must be pumped to work properly
  • brake pedal is difficult to press down
  • one or more of your tires feel excessively hot after short distances
  • vehicle jerks to a stop when you press your brakes
  • you hear a grinding or loud metallic noise when brakes are applied
  • fluid leaks are visible around wheels or in the engine compartment near the master cylinder
Premium Brakes:

Downtown Auto Centre uses Raybestos Premium brakes. Raybestos brakes offer exceptional performance, long life, fade resistance and reduce brake dust to keep your wheels clean. Our premium brakes also offer an optional lifetime warranty.

Economy Brakes:

Cost effective brake systems are also available.

Preventative Maintenance

Your vehicle is a large investment. The best way to preserve this investment is through preventive maintenance. At Downtown Auto Centre we pride ourselves on the promotion of preventive maintenance. There are many services that can be done for your vehicle to help keep large repairs from occurring. Tire Rotation is recommended to extend the life of your tires every 6 months or at least annually and includes complete rotation of front to back and balance

Spring Maintenance Package includes:
  • lube oil filter (up to 5litres oil)
  • tire rotation
  • top up of fluids
Winterization Package includes:
  • lube oil filter service (up to 5litres oil)
  • tire rotation
  • top up of fluids
As a courtesy to our clients, Downtown Auto Centre maintains records of preventive service and sends reminder notices when these services are recommended.

Please click here for our Car Care Schedule to view the recommendations we suggest for your vehicle. Your vehicle’s manufacturer’s recommendation and warranty requirements may differ. Ask our Service Adviser today for a schedule specific to your vehicle.


Ensure your battery is in good working condition before you have that dreaded “dead” day. Dead batteries are annoying and very inconvenient. At Downtown Auto we will service your existing battery, install a new one, and we will check your charging and starting systems.

Battery Installation includes:
  • clean trays, terminals, posts
  • coat terminals with anti-corrosive protectant
  • install new battery
Charging/Starting System Diagnostics includes:
  • test battery, starter, alternator and regulator using state-of-the-art electronic equipment
  • check for parasitic draw
  • inspect belts and hoses

Wheel Alignment

At Downtown Auto we recommend a wheel alignment annually or every 20,000km to maintain safe vehicle handling, longer tire life and to maximize your gas mileage. A Computerized Wheel Alignment restores your vehicle’s alignment as close to factory specifications as possible.

During an alignment, our technician will completely inspect steering and suspension systems, take computer measurements and make adjustments to restore specifications.

Alignment Problem Warning Signs:
  • strange noises are coming from your suspension system
  • your vehicle wanders
  • steering wheel is not straight when traveling on level road conditions
  • you hear squealing noises when making turns
  • uneven or premature tire wear
  • steering feels too loose or too tight
  • steering wheel or seat vibration
  • vehicle pulls or drifts to one side

Cooling Systems

Your vehicle’s engine needs to be protected from harsh weather conditions. Both freezing and overheating can occur if your cooling system is not maintained. Coolant is required to protect you from these conditions however its effectiveness will wear off over time.

Cooling System Warning Signs:
  • Vehicle overheats
  • Heater does not work
  • Coolant light comes on
  • Engine runs poorly
  • Using excess fuel
  • Smell of antifreeze
  • Temperature gauge reads higher or lower than normal

Cooling System Flush & Fill:
This is a basic maintenance for your vehicle’s cooling system which will help ensure maximum performance from the heating and cooling systems. The most common cause of vehicle breakdowns is overheating so a flush and fill will also prevent these situations. This process includes:
  • inspection of cooling system for leaks or oil
  • pressure check the cooling system and rad cap for leaks
  • check temperature gauge
  • check crankcase oil and transmission fluid for water content and levels
  • test coolant thermostat
  • chemical flush compound
  • drain system
  • clean foreign matter from rad fins
  • check engine core plugs
  • inspection of all hoses
  • refill system, check and bleed air
  • check condition of drive belts
Cooling System Drain and Fill includes:
  • pressure test of cooling system and rad cap
  • complete drain of the cooling system
  • inspect hoses, belts and water pump
  • refill with coolant, bleed system
  • check condition of drive belts
Radiator Hose Changeover includes:
  • cooling system drain and fill
  • install upper and lower rad hose with hose clamps

Engine Tune-Ups

Downtown Auto Centre prides itself by offering expert routine maintenance tune-ups and engine diagnostic services.

Engine Performance Warning Signs:
  • Vehicle loses power
  • Gas mileage has dropped
  • Engine “knocks” upon acceleration
  • Engine light stays on
  • Engine backfires
  • Engine stalls
  • Engine starts hard
  • Continued running of engine after ignition is turned off
  • Harmful exhaust odors
  • Rough running
Platinum Spark Plug Tune-Up will maximize your engine’s performance and time between tune-ups and includes:
  • installation of platinum spark plugs
  • set timing and adjust idle speed (where appl.)
  • perform battery system check
  • inspect air filter, PCV valve, and ignition cables
  • inspect distributor cap and ignition rotor (where applic.)
  • inspect vacuum hoses
  • inspect belt and hose conditions
  • inspect oil levels and condition
  • inspect coolant condition
Maintenance Tune-Up is recommended to keep your vehicle running smoothly and includes:
  • inspection of PCV valve, ignition cables, air filter
  • test battery and charging system
  • adjust idle speed, set timing (where applic.)
No Start Diagnostic Service:
  • diagnose and determine cause of no starts
  • assess if problem is mechanical, ignition or induction related
  • determine necessary repair
Computerized Diagnostic Services allow us to diagnose poorly running vehicles and includes:
  • road test
  • complete computerized engine diagnostic test
  • fuel pressure test
  • emissions system and under hood systems visual check
  • computer code report to identify potential problems
Oil Changes and Fluid Services
Increase the performance and life of your engine, transmission, power steering, etc. Downtown Auto Centre will ensure your vehicle’s fluids are full and clean.
Oil and Lube Warning Signs:
  • Fluid is leaking under your engine
  • Oil or fluid loss is visible on a dip stick inspection
  • Fluids have a strong burnt odour
  • There are odd noises coming from your engine or transmission
  • Your transmission is not shifting properly
  • Oil pressure light flickers or stays on
  • Oil film is found on different parts of the engine
  • Oil is found in the spark plug wells
  • Oil is black
  • Over 5000km between services
  • Oil is milky
Synthetic Oil and Filter Changes: 
Our synthetic motor oils help your engine last longer and are proven to work better in stop and go traffic and for short trips. Synthetic oil also works better in extreme temperatures (very cold/very hot). 
Our synthetic oil and filter changes include:
  • up to 5litres of synthetic oil
  • new oil filter installed
  • fluid top-up
  • check condition of hoses, belts, air filter
  • charge system test with computer print out
Semi Synthetic Oil and Filter Changes include: 
  • up to 5 litres of semi-synthetic motor oil 
  • new oil filter installed 
  • fluid top-ups 
  • check condition of hoses, belts, air filter 
  • charge system test with computer print out
High-Mileage Oil and Filter Service for vehicles with 160,000km or more includes:
  • up to 5litres of Special Formatted Oil
  • new oil filter installed
  • fluid top-up
  • check condition of hoses, belts, air filter
  • charge system test with computer print out
Standard Oil and Filter Service includes:
  • up to 5 litres of 10W or 5W oil
  • new oil filter installed
  • fluid top-up
  • check condition of hoses, belts, air filter
  • charge system test with computer print out
Transmission Fluid Exchange Service is recommended every 50,000km to prolong the life expectancy of your transmission and includes:
  • complete service using a computer controlled exchange unit
  • complete exchange of all transmission fluid from transmission converter and cooler cleaning check
  • add conditioner
Transmission Maintenance Service includes:
  • drain and refill transmission pan
  • replace filter (draining of torque converter not included)
  • repair gasket
Power Steering Flush Service is recommended every 50,000km and includes:
  • chemical clean
  • flush with new fluid
  • conditioner added

Suspension and Steering

A smooth ride is a wonderful feeling. Trust Downtown Auto Centre to select the best struts and shocks for your vehicle. Keeping shocks and struts for your vehicle in good condition will eliminate the bouncing effect which you may feel after hitting bumps. This will also prevent excessive wear and tear on your tires and suspension.

Shock and Strut Warning Signs:
  • Fluid is leaking out of the shock or strut
  • Steering is stiff or makes noises
  • Ueven tire wear cupping
  • Vehicle sways or leans on turns
  • Shock or strut bodies are dented or damaged
  • Ride is bumpy or shakes
  • The vehicle feels like it is nose diving when brakes are applied
  • Excessive bouncing when bumps are hit
Shocks Installation:

replace old shocks with new shocks, front or rear

Strut Installation:
replace old struts with new struts, front or rear
Ball Joints:
a wheel alignment is required after most strut installation

Air Conditioning

Whether it be hot weather, humid conditions or highly polluted areas your vehicle’s air conditioning is going to be essential for your comfort. At Downtown Auto Centre we offer an air conditioning diagnostic service using environmentally-friendly refrigerant and quality parts.

Air Conditioning Warning Signs:

  • A/C system is not cooling properly
  • There is an unusual odour coming from the air vents
  • Water is found on the vehicle’s floor
  • The blower fan does not operate when set in A/C mode
  • You hear loud noises when A/C is turned on
  • Some dash controls are not working
  • The heater or defroster is not functioning
  • When using A/C your vehicle stalls or runs rough
  • Vehicle overheats when using A/C
A/C Inspection Service gets you’re A/C system working through recovery, evacuation and recharge and includes:
  • inspection of system for leaks (evaporator, hoses, valves, couplings)
  • recovery of old refrigerant
  • component performance evaluation
  • test outlet temperature
  • test and determine AC system condition